Contact Us

Please feel free to contact us if you have any questions about using the China import agency "Sei".

 Inquiries will be accepted even after registration.If you are assuming use, please fill in the necessary information by registration.
 Please refer to the "Frequently Asked Questions" below before contacting us.
 We provide services to sole proprietors and corporations.Please refrain from using the central use for personal use.

About orders

How do I order?
We receive orders 24 hours a day, 365 days a year, with our agency-only web ordering system.
What is the lead time from order to delivery?
In the case of stock, it is about 7 days after our shipment, and in the case of no stock, it is about 5 days from our shipment.It depends on the timing of the payment, the distribution, the degree of customs clearance, and the amount of shipment once.
Please tell me by simple resale and OEM ordering and estimation method.
Please fill in the necessary information in the web order system dedicated to this agency and request a quotation.After that, it becomes the flow of the right.Quotes,Approvals,Orders,Payment-Order-Order---Inspection-International Shipping.
Please tell me how to order directly in stock.
Please fill in the necessary information in the web order system dedicated to this agency and confirm the order.After that, it becomes the flow of the right.Order to the specified URL destination .
Where is the supplier?
In principle, Taobao and Alibaba, Tenko, will be factories.Only large- to oe-sales, OEM, and ODM customers can develop and procure our own suppliers.
Do you sometimes not receive it after you place an order?
Yes.Taobao stores may also be sold in stock," or the actual number may not match the number at the time of inquiries by phone.In that case, if you use it in stock, products that have passed two weeks from your order and did not receive them from Taobao will be automatically canceled (note edging cut).If you use no stock, we will automatically cancel in 7 days from the order.The product fee will be offset at the next billing time.

About delivery and inspection

Can I send it directly to the end user if I use it in stock?
Yes.We will send it directly to your designated delivery address.
Can I ship with the product if I use it in stock?
Yes.It can be bundled.It's free.If the delivery destination information is the same in the web order ing order system, it will be shipped automatically.
Can I include an end-user receipt if I use it in stock?
Yes.It can be bundled.Upload a PDF in the web ordering system.
Can I use your warehouse as a source of transfer?Orders and inspections are carried out in-house.
Yes.You can use it.For more information, please refer to the transfer section of the pricing plan.
What is the lead time from order to delivery?
In the case of stock, it is about 7 days after our shipment, and in the case of no stock, it is about 5 days from our shipment.It depends on the timing of the payment, the distribution, the degree of customs clearance, and the amount of shipment once.
Will there be tariffs?
If the total taxable price exceeds 10,000 yen, or if the product itself, such as leather goods, is subject to taxation, a customs tariff will be charged.For more information, please refer to the Customs website.
Can you track it?
After customs clearance in Japan, you will be able to track the carrier's sales office after passing through.
Can I ship to countries other than Japan?
Yes.Basic delivery is possible in any country.Especially in the United States, we usually ship.You can feel free to use from one point.
Can I change my shipping address?
Yes.I can.However, if you change China after shipment, you may be charged a fee by the logistics company if you make a change in our company (China side).We recommend that you change it by the user (Japanese side).
Does the shipping fee in China cost all the items?
No.It becomes the postage set by the store of the purchase destination.Since there are many stores that are not listed on the site, we will confirm to the store.
Please tell me about the inspection and packing.
Please refer to the disclaimer concerning "inspection".
(Amazon) What is the free product registration service at the time of delivery?
This is limited to ASINs that are already registered on Amazon.Once you have delegated the sub-authority of your Amazon account, we will create a delivery plan.There is no need to issue barcodes at your company.

About fees and settlements

How do I pay?
You can pay by bank transfer (Japan Post, Rakuten, Mitsubishi UFJ) or PayPal.For details, please refer to the payment method.
How is the exchange rate decided?
The exchange rate of the Chinese bank designated by the Company is +1.0 yen for the current month.This is not the case if there is a sudden exchange rate change such as the Lehman shock.
What are the agency fees and international shipping fees?
For details, please refer to the price plan.
What is the PayPal payment fee?
It is 3.6% + 40 yen flat regardless of the high amount.
I want you to issue a receipt.
Receipts are not issued.We issue an invoice to those who use it in stock.

Frequently Asked Questions (Others)

Do you have any Japanese staff?
Yes.There is a partner company that we are working in japan.
How do I determine who is responsible for trouble?
Please refer to the disclaimer concerning "defective goods".
Are there many defective or fake products?
Yes.I think that there are more than products in Japan and Europe and the United States.We confirm it at the time of order ingress and inspection to the extent that we can understand, but in the end we ask at your own risk.
Can you introduce me to an OEM factory?
Yes.We introduce factories that match the products you request, including our affiliated apparel factories.It is also possible to contact the factory designated by the user.
 Inquiries will be accepted even after registration.If you are assuming use, please fill in the necessary information by registration.
 Please refer to the "Frequently Asked Questions" above before contacting us.Please contact us only if you would like to know more details.
 We provide services to sole proprietors and corporations.Please refrain from using the central use for personal use.

Contact form

区分必須
非会員既存会員
氏名必須
貴社名
skype
販売方法必須
 (最も近い販売方法をお選び下さい)
件 名必須
 (最も近い件名をお選び下さい)
メッセージ本文必須
通話希望必須
不要希望 (SkypeまたはWechatにのみ対応)


送信前に問い合わせ内容を確認してチェックボックスをクリックしてください。



Sign up for use

 If you do not need to contact us, please register.After you register for use, we will contact your designated skypeID and explain your questions and the flow of use.

必要事項(* )をご入力の上、最後に「送信」ボタンを押下お願いいたします。


* 姓:* 名:
* せい:* めい:
会社名(個人の場合は記入不要):
* 都道府県:
* メールアドレス(ログインID):
SkypeID:
* 販売方法:
* 現在運営中のモール(複数回答可):

アマゾンヤフーショッピング楽天市場Wowma!Qoo10ヤフオク!メルカリminneBUYMABASEカラーミーMakeShopSTORES.jpその他なし
* 中国輸入歴:

未経験0~1ヵ月1~3ヵ月3~6ヵ月6~12ヵ月1~2年2~3年3~10年10年以上
* 当社を知ったきっかけ(複数選択可):

知人の紹介コンサルでの紹介web広告当社ホームページ他社様の紹介記事口コミtwitterFacebook
ご紹介者名(知人・コンサルでの紹介の場合):
* 過去・現在にご利用の輸入代行業者(複数回答可):

タオタロウタオバオ新幹線中国輸入代行HAMイーウーパスポートチャイナトレーディングBANRIイーウーマートタオバオ代行キングチャイナマートLIVE TRADINGライトダンスタオバオ代行TOCヲヲフェニックスChinabuyタオバオラインラクマートCiLEL個人の代行その他なし
* 利用登録までの経緯:

(任意)ご質問等ございましたらご記入ください:



あなたは今の輸入代行に満足していますか?

中国輸入代行「誠」のバナー

検品精度や配送スピード、担当とのやり取りに満足ですか?あなたが今一番やらなければならないことは商材選定やスタッフの育成、新規ビジネスの開発ではないでしょうか。
「中国輸入代行 誠」をご利用頂くことで、きっと今あなたがお悩みの問題が解決できるはず。当社には、検品所出身のエキスパートや日本の大手企業出身のSEが多数在籍しております。そして何よりも、いつも「誠」の気持ちで誠意をもってお客様のご要望に耳を傾けております。「できないと言う前にまずはやってみる。」これができるのは「誠」だけです。